remotesupport
The IPL technical support team now have the ability to provide remote support. Using this small application, run from the web site, we can provide remote support.
To access this application please click on the 'Remote Support Application' button below. However, please note this support is only available to customers who have been directed by the support engineer to use it.
For our registered resellers we also have a facility to access our FTP Servers. To access our FTP Server please click on the 'FTP Server Access' button below.
helpdesknumbers
Please note our Help Desk support hours are8:30 AM - 5:00 PM Monday / Friday EST
Excluding Public Holidays
| AVAYA | 1300 304 475 |
| Alcatel-Lucent | 1300 304 475 |
| Siemens | 1300 361 765 |
technical courseofferings
HiPath OpenOffice ME – 5 days
This course is designed for Siemens Associates, Business Partners, and Customers with at least 6 months experience working with HiPath solutions and are starting to install and maintain more advanced solutions generally incorporating VoIP.
This course is aimed atTechnicians involved with the installation and maintenance of the HiPath OpenOffice UC systems
Prerequisites -
Successful completion of HiPath 3000 V7 Basic.
Successful completion of HiPath 3000 V7 Advanced.
Excellent IT Skills is imperative
Laptop running Windows XP with 1 x Com Port if available.
| Topics covered include | |
| - | New Hardware HiPath Open Office |
| - | System Integrated Terminals, Openstage TDM & SIP |
| - | Presence Management |
| - | Applications |
| - | Network Intergration |
| - | Concept |
Scheduled Dates, Locations and costs
Monday 25th May - 4 Days - 9am till 5pm
IPL Communications Head Office
146 O'Riordan Street
Mascot
NSW - 2020
*Parking available at rear of building
Cost $1200 ex GST per Student
Includes All relevant documentation and CD of all Manuals and Handouts
Click PDF to download further information Course Code - Hoome_v1
toregister for courses
Send an e-mail to: training.registration@ipl.com.au with the course reference #, name, date and location.
Please include your name, e-mail address, phone number, company name, address, job title and job function.
A method of tuition payment (Purchase Order or Credit Card Form) must accompany your registration request email. Please attach PO or CC Form to your registration
For assistance with registration for a class, please call the registration desk at +61 2 96677000 and select option 6, then request IPL Communications Technical Training registration desk..
For PO and/or Credit Card forms and instruction, please contact your Channel Manager.
Contact Training Department
