ourvalue add

Our Channel Partners have the ability of leveraging and representing our entire portfolio of products and services based on their core competencies, industry specific sales and technical resources, business plan, and specific geographic knowledge.

We are proud to offer all our partners

  • In-house and ontime distrubution
  • Complete accredited Sales teams
  • Accredited technical Support teams
  • Web based ordering and ticketing
  • Australia wide dealer network
  • International Vendor support
  • Complete thirdparty product offerings
  • Professional Services Division


Third Party Vendors.

To learn more about IPL's impressive roster of vendor partner, click through to see the additional information.


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Brochures

PDF CommsOffice Express
PDF CommsOffice Professional
PDF CommsOffice Enterprise
PDF CommsOffice Voice
PDF CommsOffice CTI
PDF CommsOffice Console







 



CommSoft RMS works with to Panasonic to design and develop leading edge PBX call centre and telephone interactive products.

Panasonic


CommSoft RMS is committed to helping your customers run their business communications platform more efficiently and more effectively. Commsoft is a global company that endeavours to help all businesses, regardless of size or structure, to connect better with customers and make more informed decisions about how they manage their telephony systems and call centres.

Commsoft offers a range of solutions that can be streamlined across all channels in a business to ensure their communications platform is simple, cost effective, and most importantly – carefully integrated across all portfolios

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productrange

CommSoft RMS is committed to enhancing the many outstanding Panasonic products and as such provides specialty solutions tailored to Panasonic products with the CommsOffice Product Suite.

CommsOffice Express

CommsOffice™ is a telephony management and reporting solution that gives companies the ability to track and control telephone usage throughout their organisation. Extensions, trunks, groups of extensions and departments can be monitored and reported on, helping you to make accurate decisions about requirements for your business.
CommsOffice Professional

CommsOffice Pro™ is a sound business investment for virtually any organisation, whatever your industry. If
you want to track sales teams, support environments or contact centre agents, monitor employee’s telephony use, control costs or predict peak business times, CommsOffice Pro™ does all of these things and more.
CommsOffice Enterprise

CommsOffice Enterprise™ is a telephony management and reporting solution that gives companies the ability to track and control telephone usage throughout their organisation. Groups or agent activity can be measured with live ACD call statistics, helping you to make accurate decisions about requirements for your business.

CommsOffice Voice

CommsOffice Voice™ call recording solutions include call management reporting features, a high specification PC/server and unlimited client licences for search and playback.

 
CommsOffice CTI

CommsOffice CTI™ Computer Telephony Integration (CTI) enables you to personalise telephone system-customer interaction, reduce call times, and improve efficiency. CTI provides customer information at user’s desktops as they make and receive calls.

 
CommsOffice Console

CommsOffice Operator Console™ provides single and multi-site operator call handling from any networked PC.

 
Web Portal

Now you are able to manage and monitor call activity from any browser, anywhere using the web portal.  Some of the functions accessible from the web portal are as follows:

  • Access all system reports
  • Email and schedule reports
  • Utilize administrator functions
  • Set user preferences and permissions
  • Manage and monitor alarms
  • Listen to, add notes, add bookmarks and grade agent call recordings (must have CommsOffice Voice product)
  • Monitor ACD Agent and group Activity (phone system specific)
 
CommsOffice Products Presentation Click Here

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